Negotiation

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Negotiation

Humans are the only animal that negotiates, it is a skill that you can learn and improve on. Understanding the theory is only the start, create great habits will deliver success.

Negotiation - Emily Pankhurst graphicby Martin Richardson of ARTMART

Networking

- learn how to develop and maintain your network

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Why is this important?

All leaders need to be able to work effectively with other teams across the business. The ability to network effectively helps you to build relationships and further develop your business awareness as well as raising your personal profile.

What will I get from this HIT?

You will…

  • Identify your networking objectives
  • Map your network opportunities
  • Identify ‘your offer’
  • Consider and plan networking activities to keep your network ‘warm’

Other HITs that may be beneficial

  • Building rapport
  • Leading with emotional intelligence
  • Stakeholder management

Handling conflict

- how to resolve conflict effectively

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Why is this important?

Conflict occurs wherever people’s concerns appear to be incompatible – making it a common and inevitable part of working life. But contrary to popular opinion, conflict is not always a bad thing: without conflict and challenge an organisation stagnates and becomes ineffective. This HIT will help you to resolve conflict in a constructive way.

What will I get from this HIT?

You will…

  • Review the definitions of conflict
  • Be introduced to the Thomas-Kilman conflict instrument (TKI) as a conflict management tool.
  • Explore your preferred conflict handling modes.
  • Identify ways in which you could approach conflict resolution more effectively.

Other HITs that may be beneficial

  • Assertive communication
  • Building rapport
  • How to change behaviour
  • Enhancing your communication
  • What’s missing in your decision making
  • Giving effective feedback
  • Leadership through change
  • Understanding individual responses to change

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What Else Can We Help You With?

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